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While the exporters and NP CoO Issuing Agencies would have the option to use the online system, the same shall not be mandatory till 31st March 2023. The existing systems of processing non-preferential CoO applications in manual/paper mode are being allowed. For guidance on registration and online application submission process, the Help Manual & FAQs may be seen on the landing page at https://coo.dgft.gov.in The authorised agencies are therefore required to sensitize the exporting community and their constituents regarding the online system and its registration requirements well in time. Any issues relating to the IT system and its implementation may also be brought to our notice for appropriate action, refer attachment for further details